About VWR
VWR services the industrial, government, life science, education,
electronics and pharmaceutical markets as a leading worldwide distributor of
scientific equipment, supplies, chemicals and furniture. Through a
combination of strategic partnerships with world respected manufacturers and
continuous improvement of systems and services, we supply over 750,000
products to the scientific community on time, every time. That's the key to
the science of supply.More about
VWR
VWR's strong customer focus is largely responsible for our continued growth
and success. Through our combination of philosophy, geography, systems,
product, people and special services, we give our customers something very
rare in today's marketplace - the feeling that you've received more value
than you expected. VWR provides a series of systems-related products and
services designed to streamline and assist your ordering process. The high
level of service you can rely on with VWR means you'll realize true savings
through lower cost of acquisition.
VWR are conscientious in our attempts to make
sure our products and services are more than satisfactory to our customers.
By applying Total Quality principles, VWR has been able to lower costs,
provide better turnaround on orders, achieve the highest fill rate in the
industry, and sustain an accuracy level of 99.8%.
ISO 9001:2000 Certification:
Our customer fulfillment center in Bridgeport, NJ is the first VWR location
to achieve ISO 9001:2000 certification, a series of international quality
management and quality assurance standards. We now have expanded the scope
of certification to include: Brisbane, CA, Denver, CO, Seattle, WA,
Tualatin, OR, San Dimas, CA, San Diego, CA, Tempe, AZ, Albuquerque, NM, and
Irving, TX facilities. This certification is part ofthe company's commitment
to the Total Quality process and to providing added value for customers.
The real value in our continuous and
consistent approach toward meeting your requirements means that you can
concentrate on your core business: making science happen.
Total Quality Commitment
At VWR, our actions will be guided by an
unwavering commitment to achieve Total Quality performance in exceeding the
requirements of our external and internal customers.
Total Quality performance means understanding
who the customer is, what their requirements are, and meeting those
requirements, error-free, on time, every time.
VWR's Dedication to Quality
and Excellence in Distribution
The VWR emphasis on Quality is apparent from your first encounter with our
well-trained associates. By making sure they clearly understand your
requirements, our Sales Representatives can answer the questions you may
have about specific product and applications or help you to decide which
products will most completely and cost-effectively meet your needs.
To guarantee satisfaction, VWR maintains the
largest inventory of laboratory supplies and equipment. This large inventory
ensures that your orders are filled and shipped within 24 hours. If a
product is not in stock at VWR, virtual warehousing allows our Sales
Representatives to order directly from the inventories of key suppliers to
ensure quick shipments to our customers. In addition, our Quality-conscious
team is committed to delivering your order error-free.
At VWR, we are proud of our long-standing
customer relationships. We work hard to maintain the high level of service
our customers require. First-time customers are pleased by the service VWR
provides; returning customers rely upon it; at VWR, we demand it. This will
be achieved through the involvement and commitment of well-trained
associates focusing on continual improvement through process excellence.
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